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Terms of Use

Last Updated: August 17, 2026

Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please discontinue use of this website immediately.

These terms apply to all visitors, users, and others who access or use the service.

Service Description

link-tundra provides information about guided hiking expeditions across various Canadian regions. This website allows potential participants to:

  • Learn about available expedition routes and services
  • Submit booking requests for guided hiking trips
  • Contact us with inquiries

Submission of a booking request does not constitute a confirmed reservation until you receive written confirmation from link-tundra via email.

Booking and Cancellation Policy

Booking Confirmation

All bookings are subject to availability. We will confirm your booking via email within 24 hours of receiving your request. Your booking becomes binding once you receive written confirmation and complete payment according to our payment instructions.

Payment Terms

Full payment is required 60 days before the expedition start date. Bookings made within 60 days of departure require immediate payment. Accepted payment methods will be detailed in your booking confirmation email.

Cancellation by Participant

  • More than 60 days before departure: Full refund minus 10% administrative fee
  • 30-60 days before departure: 50% refund if we can fill your spot from our waitlist; otherwise, no refund
  • Less than 30 days before departure: No refund unless we successfully fill your spot, in which case 25% refund applies

All cancellation requests must be submitted via email to [email protected].

Cancellation by link-tundra

We reserve the right to cancel expeditions due to insufficient enrollment, weather conditions, safety concerns, or force majeure events. In such cases, participants receive a full refund or the option to transfer to an alternative date. We are not liable for any additional costs incurred (such as travel arrangements) due to expedition cancellations.

Changes and Modifications

We reserve the right to modify expedition routes, schedules, or logistics based on weather conditions, safety considerations, or unforeseen circumstances. Such modifications do not constitute grounds for cancellation or refund.

Participant Responsibilities

Physical Fitness and Health

Participants must honestly assess their physical fitness and health status before booking. Each expedition description includes difficulty ratings and physical requirements. You are responsible for ensuring you meet these requirements.

Participants with medical conditions, injuries, or physical limitations must disclose these to link-tundra before booking. We may require medical clearance from a qualified healthcare provider before confirming your participation.

Age Requirements

Participants under 18 years of age must be accompanied by a parent or legal guardian. The accompanying adult assumes full responsibility for the minor's safety and conduct.

Equipment and Preparation

Participants are responsible for providing personal equipment as specified in the pre-trip packing list. Inadequate equipment may result in exclusion from the expedition without refund.

Conduct

Participants must follow all instructions from guides, respect other participants, and comply with leave-no-trace principles. We reserve the right to remove from an expedition any participant whose conduct endangers themselves, others, or the environment. No refund applies in such circumstances.

Assumption of Risk and Liability

Inherent Risks

Hiking and backcountry travel involve inherent risks including but not limited to:

  • Injury from falls, wildlife encounters, or environmental hazards
  • Illness from altitude, weather exposure, or contaminated water
  • Equipment failure or loss
  • Unforeseen weather conditions
  • Delays or route changes due to environmental factors

By participating in our expeditions, you acknowledge and accept these risks.

Limitation of Liability

To the fullest extent permitted by law, link-tundra, its guides, and affiliated parties are not liable for any injuries, damages, losses, or claims arising from participation in expeditions, including those resulting from negligence.

Our total liability for any claim shall not exceed the amount paid by the participant for the specific expedition in question.

Release and Indemnification

By booking an expedition, participants agree to release, indemnify, and hold harmless link-tundra from any liability, claims, demands, or damages arising from participation in expeditions.

Insurance

We strongly recommend that all participants obtain comprehensive travel and medical insurance that covers adventure activities. link-tundra does not provide insurance coverage for participants.

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of link-tundra and protected by copyright and intellectual property laws.

You may view and print pages from this website for personal, non-commercial use only. You may not reproduce, distribute, modify, or create derivative works from website content without written permission.

Website Use and Restrictions

You agree not to:

  • Use this website for any unlawful purpose or in violation of these terms
  • Attempt to gain unauthorized access to any portion of the website or related systems
  • Interfere with or disrupt the website's operation or servers
  • Transmit viruses, malware, or other harmful code
  • Collect or harvest information about other users
  • Use automated systems (bots, scrapers) to access the website

Third-Party Links

This website may contain links to third-party websites for your convenience. We do not endorse or assume responsibility for the content, privacy policies, or practices of third-party sites. Access to such sites is at your own risk.

Disclaimer of Warranties

This website and all information provided are offered "as is" without warranties of any kind, either express or implied. We do not warrant that:

  • The website will be uninterrupted, timely, secure, or error-free
  • Information provided is accurate, complete, or current
  • Defects will be corrected
  • The website is free from viruses or harmful components

Photography and Media

During expeditions, guides or participants may take photographs or videos that include you. By participating, you grant link-tundra the right to use such images for promotional purposes, including on our website and marketing materials, without compensation.

If you prefer not to be photographed or featured in promotional materials, notify us in writing before your expedition.

Force Majeure

link-tundra is not liable for failure to perform obligations due to events beyond our reasonable control, including natural disasters, extreme weather, government actions, pandemics, labor disputes, or other force majeure events.

Governing Law and Jurisdiction

These Terms of Use are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein. Any disputes arising from these terms or use of this website shall be subject to the exclusive jurisdiction of the courts located in Alberta, Canada.

Severability

If any provision of these terms is found to be invalid or unenforceable, that provision shall be severed and the remaining provisions shall continue in full force and effect.

Changes to Terms

We reserve the right to modify these Terms of Use at any time. Changes take effect immediately upon posting to this website. Continued use of the website following changes constitutes acceptance of the modified terms.

Material changes affecting existing bookings will be communicated directly to affected participants.

Contact Information

Questions or concerns regarding these Terms of Use should be directed to:

Email: [email protected]
Address: 472 Wilderness Access Road, Canmore, Alberta T1W 3G7, Canada

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Disclaimer

Hiking involves inherent risks. Individual results and experiences vary based on fitness level, weather conditions, and personal preparation. Our services supplement but do not replace proper training and equipment. Consult qualified professionals regarding physical readiness before booking.

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