Last Updated: August 17, 2026
While link-tundra operates primarily in Canada, we recognize the importance of protecting the privacy rights of all website visitors, including those in the European Union. This page outlines our commitment to GDPR principles and how we handle data for EU residents.
When we collect and process your personal data, we rely on the following lawful bases under GDPR:
If you are an EU resident, you have specific rights regarding your personal data:
You can request confirmation of whether we process your personal data and obtain a copy of that data in a commonly used electronic format.
You can request correction of inaccurate personal data or completion of incomplete data we hold about you.
You can request deletion of your personal data in certain circumstances, including when the data is no longer necessary for its original purpose or when you withdraw consent. This right is subject to our legal obligations to retain certain business records.
You can request that we limit how we use your personal data in specific situations, such as while we verify data accuracy following a correction request.
You can request transfer of your personal data to another service provider in a structured, machine-readable format where technically feasible.
You can object to processing of your personal data based on legitimate interests. We will cease such processing unless we demonstrate compelling legitimate grounds that override your interests.
Where processing is based on your consent, you can withdraw that consent at any time. This does not affect the lawfulness of processing before withdrawal.
You have the right to lodge a complaint with your local supervisory authority if you believe our processing of your personal data violates GDPR.
To exercise any of these rights, send a detailed request to [email protected]. Please include:
We will respond to your request within 30 days. In complex cases, we may extend this period by an additional 60 days and will notify you of any extension.
For the purposes of GDPR, the data controller is:
link-tundra
472 Wilderness Access Road
Canmore, Alberta T1W 3G7
Canada
Email: [email protected]
Your personal data is processed and stored in Canada, which is recognized by the European Commission as providing adequate protection for personal data under the GDPR adequacy decision.
We do not transfer personal data to countries outside Canada and the EU except where necessary for expedition logistics (such as obtaining permits from government authorities). Any such transfers comply with GDPR requirements for international data transfers.
We do not use automated decision-making or profiling that produces legal effects or similarly significant effects on individuals. All booking decisions and customer communications involve human review.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected:
Following these retention periods, personal data is securely deleted or anonymized.
We work with limited third-party service providers who may process personal data on our behalf, including:
All third-party processors are bound by data processing agreements that require GDPR-compliant handling of personal data.
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify affected individuals within 72 hours of becoming aware of the breach, in accordance with GDPR requirements.
We may update this GDPR compliance statement to reflect changes in our practices or legal requirements. Material changes will be communicated through website notice or direct email to individuals whose data we hold.
For questions about our GDPR compliance or data protection practices, contact us at [email protected].